Know Your Customer

Know Your Customer

We want to know our customer better, this helps us customize the loan to fit your needs as best as possible. Please help us with answering 10 questions so we can get to know your goals.

1. What kind of term are you seeking?

  • A. Fixed Rate
  • B. Arm
  • c. Unsure

2. What term do you want your loan to be?

  • A. 10
  • B. 15
  • C. 20
  • D. 25
  • E. 30
  • F. Other

3. Will this be your primary residence?

  • A. Yes
  • B. No

4. Which statement fits you best?

  • A. Have some experience buying homes
  • B. I am a first time homebuyer or have very little experience with real estate and/or mortgages
  • C. I have a lot of experience in buying real estate and/or mortgage loans
  • D. Prefer not to answer

5. Do you want taxes or insurance or both included in your mortgage payment?

  • A. Yes
  • B. No
  • C. Unsure
Know Your Customer

6. How long do you plan on living in your house, or sell, or plan to refinance in the future?

  • A. Less than 7 years
  • B. 7 Years - 10 years
  • C. Greater than 10 years
  • D. Unsure

7. Do you have a homeowners insurance company to get a quote?

  • A. Yes
  • B. No

8. How much of a down payment is ideal for you?

  • A. 0-5%
  • B. 6-10%
  • C. 11-20%
  • C. 20-or more%

9. Is this a:

  • A. Purchase
  • B. Refinance

10. Are you aware that your taxes may increase after you purchase a home?

  • A. Yes
  • B. No

At, we feel like we know our customers better than anyone else.